Say thank you to somebody at British Airways

We are delighted that you enjoyed your experience with British Airways and would like to say thank you to one of our colleagues.

Please complete the form below and we will pass on your comments to our colleague and their manager.

About you

Title

First name

Last name

Email address

(in case we need to contact you for more information)

Booking reference, if known

Executive Club membership number

(if applicable)

About our colleague

Full name (if known)

Ground Staff

Which airport?

When?

Flight number, if knowne.g. 0001

Pilot

Please provide either the flight number or the cities you flew between

Flight number, if knowne.g. 0001

From

When?

Cabin, if known

Seat number, if known

Cabin crew

Please provide either the flight number or the cities you flew between

Flight number, if knowne.g. 0001

From

When?

Cabin, if known

Seat number, if known

Contact centre agent

Country you called from

When?

Number called, if known

About your experience

Please tell us why you would like to say thank you

We may wish occasionally to publish your comments, alongside your name, in our on-board and internal magazines. Please tick this box if you are happy for us to do so.

British Airways takes the security of personal data very seriously, as explained in our privacy policy. You will not receive any marketing communications as a result of sending your details via this form. Privacy Policy

Please note, as with any standard email, any emails containing your personal data sent to or from British Airways will travel in a non-encrypted format.